| Mon | 10:00 am - 07:00 pm |
| Tue | 10:00 am - 07:00 pm |
| Wed | 10:00 am - 07:00 pm |
| Thu | 10:00 am - 07:00 pm |
| Fri | 10:00 am - 07:00 pm |
| Sat | 09:00 am - 03:00 pm |
| Sun | 09:00 am - 03:00 pm |
Great place! Always super clean. Nice desk staff. Very enjoyable atmosphere. 5 stars.
Granted..it's in a older neighborhood in a old strip mall..but inside there are..friendly employees, trainer and Manager too...they stay right on top of cleanliness and just about every patron uses the sanitizer to clean the equipment they just used. Friendly place..give them a try..worth it..
Good all American burger and fries plus this time they got some exotic burgers from around the world. The restaurant is newly renovated more space less parking. All in all its McDonald's.
I like working out at this gym, always clean and people are respectful here...
The gym is always clean. Customer service is excellent. I was especially treated with care by an associate named "Gage" who went out of his way to answer my questions. He helped resolved my billing questions without any issues and without a negative attitude. Definitely would recommend this place to others.
The amount of kindness i recieved from charity tonight was unreal. She was amazing and a real angel on earth. After a bad week i came here i was shown real compassion and i really appreciate it. my faith in human kind is restored. Thank you again charity you are a super star !!
I hope this location management isn't as disrespectful to their club members as they were to me when I was trying to apply for a job here. I kept going through the hiring processes very excited to get to an interview and when time came to let them know when I'm available to interview, I gave them my available times and never got an email. So I went in and the manager said give him thirty minutes and he'll call me. I waited all afternoon for a phone call and never got it. I called back and made an interview appointment the next day at 12. 12 rolled around and I didn't get a call. I waited 15 minutes and he said give him 15 more minutes and I should get a call before 1. Never got the call. I waited patiently next to my phone just in case I was getting a call after 1. I'm just very confused why the hiring manager says he wants to interview me yet he keeps pushing back my interview and never calling me. I took notes in preparation for my interview. I even skipped lunch just so if he called me I wasn't in the middle of eating. I wish the hiring manager here was respectful of people's time. I was so excited to work at a fitness center, but after being treated this way by the manager, I don't think I want to work here.
Wanted to try a different Planet fitness because I normally go to 40 St and I wanted a change. When I arrived I said hello to the employee she did not speak back . Then I asked to purchase a bottle of water and pulled out a dollar she looked at me very rudely and said we don't take cash which was a first because all the ones I've been to do accept cash . I said ok that's fine and swiped my card it kept saying wrong pin but my pin wasn't wrong it was just I got a new card and they didn't have it in their system . I tried explaining it to her because it happened before at another location and they just updated the new card .So I asked her if she can just run it as credit and I show her my I.D she says no turns and starts helping another customer . I've been to 3 different locations they were all friendly this is the first location that wasn't . I worked out anyway the machines are new and up to date loved them and the massage chairs were nice the lady that relieved the employee that was rude to me was very friendly . I did not plan on going back until I spoke with her customer service is very important. I'M never one to file complaints but the first lady was so rude I wanted to.
Great place to workout. Aaron at the front desk is always a friendly face to chat with. Very helpful!! Also the gym is very peaceful and people here are very good at cleaning up after themselves as well as wiping down equipment. 5/5 stars for sure!
So far everything is great! Not too crowded and staff is friwnfri. Would love it if the showers were cleaned more often.
So far everything is great! Not too crowded and staff is friwnfri. Would love it if the showers were cleaned more often.
A great gym. Very clean, and well set up. The Black Card Membership is worth having.
Great staff and it'a always cleaned. I love that even on busy days it's never crowded. By far my favorite Planet fitness location.
Ive been impressed with this place since my first tour. It's a lovely, clean, friendly facility with excellent resources. If you use your membership to your best ability you will benefit greatly here. The trainer is really sweet too!
Ive been impressed with this place since my first tour. It's a lovely, clean, friendly facility with excellent resources. If you use your membership to your best ability you will benefit greatly here. The trainer is really sweet too!
Love this gym great friendly staff and a place you can get a excellent workout, release any steam without the judgment. Gym has everything you need to be at your best!
Love working out here. Clean facility and friendly staff. Wish there was a place where my 9 year old could hang out while I did my cardio. No sitter is what keeps me from going to the gym after work.
I am unhappy with this Planet Fitness facility on Camelback Rd. in Phoenix.
I go to work out on weekend mornings around 6:15-6:30. Twice I have been approached by individuals who come up to me in the parking lot asking for money. One time I was in my car and I did not feel safe getting out because she approached me by the drivers side and I could not get out of my car. It is particularly scary when it is dark in the winter months. I wrote a complaint on a reporting form and asked the manager to please call me. This was over 6 weeks ago, and I have not received a reply.
Not enough machines, difficult to work out during busy times. Most people there to socialize and not serious to work out. Get what you pay for. Lockers and showers are nice
Friendly for the most part. Be aware of yearly maintenance fees. I've been there for barely two mos
Well run facility but there are always a few to ruin it for others. One nice feature is the express, allowing you to work out on ten machines in sequence. Unfortunately, people just can't leave their phones alone, and often park at one of the machines while they get caught up on social media, blocking progress for the rest of us.
This place is clean, the employees are friendly and I love having the opportunity to hit the gym 24/7. The black card is a great deal, the use of the equipment in the black card spa is worth it. I like that I can bring a friend to workout whenever I want.
I love having the black membership at Planet Fitness. I can utilize their tanning beds as well as their body sculpting machines. After I get done exercising, I can go kick back with one of their hydro massage tables. Every once in awhile, I'm surprised when I walk in and find a feast of bagels and cream cheese for the fellow gym members. The place is always clean and the staff is always friendly. I highly recommend not only going to Planet Fitness, but getting the black membership from Planet Fitness.
I love having the black membership at Planet Fitness. I can utilize their tanning beds as well as their body sculpting machines. After I get done exercising, I can go kick back with one of their hydro massage tables. Every once in awhile, I'm surprised when I walk in and find a feast of bagels and cream cheese for the fellow gym members. The place is always clean and the staff is always friendly. I highly recommend not only going to Planet Fitness, but getting the black membership from Planet Fitness.
Comfortable place to work out. Truly feel non-judged. No sleeping in the living room. Oops my bad.
Just started our membership here. So far so good. Anytime after 6 p.m. on weekdays is packed so equipment is limited.
Like that each piece of equipment has instructions and you can find tutorials in the app.
I went to sign up for membership, as they offer a $10/month plan. I told myself I wasn't spending more than that... But after a very professional tour, an introduction to the massage chairs, hydro beds and tanning booths (which are only included with the upgrade to $20/month), I went with the upgrade... It was not a high pressure sales pitch, the services sold themselves. I figured$5 a week to get in shape, feel good and look good is a fair price. One of their slogans is "we are a judgement free zone", so you it's a more relaxed atmosphere. Some people enjoy that...
Its my gym. Its clean and its cheap. The hydro massage beds are cool but I wont give them another star without seeing a trainer. Its my. Own schedule that has prevented me so far
Miguel Barraza is a fantastic trainer! He caters the workout to ensure you are doing your best in the time you have with him. I enjoy having a place where I can go an commit to bettering myself at any time of the day that also gives me the opportunity to learn more techniques and machines through the trainer on staff.
I started going to this Gym while they started to do their remodel. I have had nothing but a great experience with their staff. Starting with Sarah she helped me open up my membership and made it so easy. You can tell she is very knowledgeable in her role. Since then she greets me and says goodbye as she remembers who i am. Every other staff member is great as well and very customer service oriented.
I come to this gym 4 to 5 times out of the week and I've recently noticed that the employees allow transients to take a shower in the women's locker room and there are not just one but several of them at the same time every day I go. There are people that pay to use this facility and for these employees to allow people to just take a shower that don't even belong to the gym is just over my head I think that the manager of this location needs to enforce some rules and these employees should have some consequences because it doesn't look like this is the first time that this has happened at this location.
Nice nice clean place to work out customer service need to be improved.when asking how to work a machine they will tell you they won't walk over and show you.
Love the gym. Cost effective, convenient, will be great after remodel. Only complaint is they don't enforce the rules. I happen to like the no cell phones and 30 min circuit area. But if you're going have a rule, enforce it! They let people abuse the circuit area and disrupt the people trying to actual use it for intended purpose. The other locations have the circuit rules clearly posted and people follow them. I've asked them to do the same, yet they don't.
I've got to say, the employees are genuinely interactive. Most spend a good part of their day smiling. All are warm and welcoming. Bernie, Cassandra, Lorena, Jasmine, Linda, and Maritza are a great team! The two new guys seem cool too. They are always recommending things and cheering me on. Thanks!
P.S. - to the 1 & 2 star peeps... I don't believe it's fair to give a low rating without some explanation. Not helpful.
They did a very nice remodel of the place. Employees are friendly. I do miss some of the old equipment, but the new equipment is good too. It's in a sketchy part of town, but I haven't been bothering by anyone outside or in. Locker rooms are very clean and well equipped. Just remember to bring your own water/hydration if your a 10 dollar member, 2 dollar generic water bottles are a bit of a gouge.
