Shannon Villarreal
March 15, 2019 13:52
DO NOT GO TO THIS LOCATION! I signed up for the membership and was told that when your ready to cancel to give 30 days notice. When I was ready to cancel I gave 30 day written notice via email, hand written notice and also through their app to make sure it was received. I was told when I canceled that I will receive a call from the owner to see if I wanted to have any other options besides canceling.... I received no call at all which was fine. Well come the following month I was charged TWO TIMES!! $81.00 and also $89.00. So I called to find out why I was charged and was told again by the receptionist that she would contact the owner and it would get resolved. Well 3 days later the charges are still on my account. So I sent an email to them to inquire why are the charges still on there? No return phone call or email and the charges and still showing on my account. I would advise anyone to find elsewhere to go unless you want to deal with a total hassle!