| Tue | 05:00 am -11:00 pm |
| Wed | 05:00 am -11:00 pm |
| Thu | 05:00 am -11:00 pm |
| Fri | 05:00 am -10:00 pm |
| Sat | 08:00 am -08:00 pm |
| Sun | 08:00 am -08:00 pm |
Perfect place to workout. It has multiple fitness classes that I get for free with my membership. Very clean facility that rarely gets busy. Equipment is always in working order and when it is not, they are very quick to place a work order and get it fixed. They also have personal training available with the friendliest staff! So happy to have a gym like this to be a part of!!!!
Aaron Beck was absolutely fabulous I'm working with me through my intro assessment in the training. He was so patient and absolutely wonderful to talk to. He cares and is passionate about his position and for the members. I am thoroughly impressed!
Spacious. Well equipped. Efficient trainers. Interesting part is therapeutic exercise in swimming pool for aged with joint problems while walking.
Be very weary about signing up with the personal training program. They sell the personal training but do not deliver. I was passed around to three different personal trainers that were nice people but no organization. Most likely coming from management. I was never weighed, measured, or received a meal plan. I was told I would also get a gift card but that did not happen either. I also never received a workout plan. This really was not what I had in mind. When I found another solution at a different gym I went to cancel and well here is where it gets bad. They wanted me to pay HALF the amount that was left on the balance for (6) months. I received threatening phone calls from corporate and never once from the actual location. I paid the $700 some odd dollars and chalking this up as a HUGE loss. Make sure you get everything that they will do for you in writing because I am at a major loss and never received what they promised to give. Very disappointing.
Decent gym. Has the main stuff you want and they keep it fairly clean.
Decent gym. Has the main stuff you want and they keep it fairly clean.
Like all LA Fitness locations, this gym is clean and fully equipped with the latest fitness machines and complete sets of free weights (dumbbells and barbells). There's a pool, dry sauna, jacuzzi, lockers, and showers. Other amenities include a Spin room and a large room for fitness classes which you can sign up for that are scheduled through the day. Staff is friendly and knowledgeable. Location caters to young and old alike. A playroom is available for children.
Stay clear of the smoothie bar called Kiwi. Prices are really high, workers can't speak to the ingredients of their protein powders (which are all junk anyway) and you'll be pressured into joining their frequent customer plan.
Like all LA Fitness locations, this gym is clean and fully equipped with the latest fitness machines and complete sets of free weights (dumbbells and barbells). There's a pool, dry sauna, jacuzzi, lockers, and showers. Other amenities include a Spin room and a large room for fitness classes which you can sign up for that are scheduled through the day. Staff is friendly and knowledgeable. Location caters to young and old alike. A playroom is available for children.
Stay clear of the smoothie bar called Kiwi. Prices are really high, workers can't speak to the ingredients of their protein powders (which are all junk anyway) and you'll be pressured into joining their frequent customer plan.
I loved this gym for a while. The staff is very nice and it is clean. However, this place is like an open gym for Hamilton high school, half of which probably aren't members due to them sneaking in the back door or not badging in. The wireless internet works until you move around the gym. At which point, you lose connection and can't sign back in due to the splash page not populating. Wrote notes to the operation manager and told front desk numerous times after a three month span. It was never fixed. My issue with La fitness is that they really don't have an identity. They charge a premium price, slightly less than an upperscale club but offer the same aminities as lower end gyms like EOS or planet fitness. This club is clean but the many guests do not put their weights away. Also, they do not offer bumper plated weights, which is fine, but members drop them as if they were. This gyms management is severely horizontally fragmented with minimal communication. For example, sales can sell you a memebership, but operations are the only ones who can cancel. Any complaints to the sales or managers, who are their the majority of the time, can't be resolved as it needs to go through operations. I get it; their business model is great for metrices and goals but stinks for their product and for their guests. Pay more and go to mountainside or liftime. Pay less and go to EoS or planet fitness.
Very welcoming and hospitable gym!! I signed up for free week to experiment and try out the amenities initially and the advisors were extremely friendly and respectable of my circumstances, aka no strings attached. Really nice, modern, and ascetic gym! Raul Martinez deserved a promotion FYI! God bless!!
Very welcoming and hospitable gym!! I signed up for free week to experiment and try out the amenities initially and the advisors were extremely friendly and respectable of my circumstances, aka no strings attached. Really nice, modern, and ascetic gym! Raul Martinez deserved a promotion FYI! God bless!!
Love the cleanliness of our club and most of all my team! Love AZ AVE!
They don't have a standing squat machine here. That is the most basic of equipment.
Cynthia at the front desk is by far the kindest staff member there. Shes always welcoming and easy to work with. Keep up the hard work- Jacob hill :)
Cynthia at the front desk is by far the kindest staff member there. Shes always welcoming and easy to work with. Keep up the hard work- Jacob hill :)
This facility is really nice. It is a bit hit or miss depending on the time of day you come. The free weights tend to get a little crowded in the evening.
The facility, equipment and working hours are all good, would give 5 stars no problem.
But membership and personal training contracts are simply a fraud.
Just never ever talk with salesmen or personal trainers. Google it, why.
Personally I think LA Fitness should have its license suspended for dishonest and fraudulent practices.
Funny thing is that they may have better business by doing it right way, but - no, can't stop fighting for every penny like hungry peons.
This place is awesome and very motivating.
OMG this company's tactics at membership retention should be criminal and I believe some methods staff and managers use are.
I tried to cancel my membership that I wasn't using since I moved and Planet Fitness was closer... They wouldn't allow that by phone so I had to go there but only to the club I joined at. Then (no joke) I went there and cancelled only to find out they somehow restarted my membership and billing the next day. They even confirmed this to me by telling me "yes, we see it was cancelled on ____ but then restarted the following day.
What the heck? This is seriously messed up. I'm still fighting them on the charges incurred past that day.
This report is not about the gym facilities which aside from finding dirty underwear and socks in the showers sometimes...., all else is okay. This report is to make people aware of one of the low class, uneducated, condescending and extremely unprofessional collector of dues by the name Maryella who humiliated me last night while trying to hold grudges against me since I did not update the billing information with her so she could get her commission. She begged too much and I felt like I was being harassed a little bit for $ 29 dollars.I received texts messages from her also and they showed such an unreal desperation that I can only imagine what she might be experiencing in her life to agree to do that job. But she does the job attacking people and using the loudspeakers at the gym to make you go back to the front desk resembling a border patrol incident. I am very disappointed to say the least. Olga , her boss is going to hear from me today so Maryella can pick her fights in a wise manner or she can be secluded somewhere with a leash. Shame, shame , shame on WHO LA Fitness hire!!!! I am firmly considering a different gym but also because of other reasons, not just this poor peasant Maryella.
Front desk people were great. The sales people were shady as he'll and disrespectful to customers and associates. Was harassed by a sales associate about upgrading when visiting. Been a member of LA for years. Literally worst experience I ve ever had.
Nice gym not overly crowded well-maintained equipment.
The customer service at this particular LA fitness is absolutely horrible. I've been a member of LA fitness clubs for 18 years and I'm a competitive athlete that trains five days a week. Hands-down this club has no class, the general manager is a jerk and the sales reps are terrible. I personally referred a few of my friends there and they were treated like garbage. I was embarrassed and had apologize to my friends and their wives for the treatment they received. I've never personally had a problem there because of my size I can be quite intimidating "but it's not my character ". I started observing how others were treated and it's the same as my friends. If you're not giving them money they don't want anything to do with you. It's sad because the other LA fitness locations are great but this particular one on Arizona Avenue I wouldn't recommend anyone.
The gym itself is fine. There is no changing a membership if they advertise a better rate. You will have to cancel and re-enroll to get the better rate and pay the enrollment fee again.
I signed up for the classes and the classes here SUCK. At least half the cycle classes are canceled each week. The staff are unaware of the cancelations. The cardio kickboxing class had 2 people in it. Low music. Sales people are extraordinarily rude. Floors dirty. I'm very disappointed.
I really dont want to give any stars. The kids Klub employees were very rude. They told me my children were a problem but did not come and get me. I'm not going back to this location. I'm staying at my dobson and warner location where we are treated a lot better. And my children are not a problem there. Hmmmm....
The gym itself is fine. There is no changing a membership if they advertise a better rate. You will have to cancel and re-enroll to get the better rate and pay the enrollment fee again.
The customer service at this particular LA fitness is absolutely horrible. I've been a member of LA fitness clubs for 18 years and I'm a competitive athlete that trains five days a week. Hands-down this club has no class, the general manager is a jerk and the sales reps are terrible. I personally referred a few of my friends there and they were treated like garbage. I was embarrassed and had apologize to my friends and their wives for the treatment they received. I've never personally had a problem there because of my size I can be quite intimidating "but it's not my character ". I started observing how others were treated and it's the same as my friends. If you're not giving them money they don't want anything to do with you. It's sad because the other LA fitness locations are great but this particular one on Arizona Avenue I wouldn't recommend anyone.
